Skills & Competencies for Conflicts Manager

Conflicts Manager job profile

JOB SUMMARY for Conflicts Manager

Manages and directs all aspects of the conflicts department.

JOB RESPONSIBILITIES for Conflicts Manager

Oversees the process of conflict resolution with clients and third party to maintain good vendor relationship. Coordinates with the attorneys and mediators to prevent potential conflicts.

Conflicts Manager SALARY RANGE

BASE 50%
$99,411
TOTAL 50%
$102,767
Job Level
M03
Job Code
LE11000085
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Conflicts Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Conflicts Manager skill and competencie below to view definitions.

9 general skills or competencies (Job family competencies) for Conflicts Manager

1 Job Family Competencies – Commercial Law
Proficiency Level -3
Skill definition-Applying the knowledge of commercial law to regulate the conduct of persons, merchants, and businesses engaged in trade, sales, and commerce.
Level 1 Behaviors
(General Familiarity)
Names the principles and procedures of commercial law.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports the legal teams to provide first-class legal services.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Works with teams to ensure client contracts with third-party vendors comply with commercial law.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Reviews commercial content to ensure compliance with relevant laws, policies, and guidelines.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Monitors new laws and regulations to identify those applicable to commercial compliance.
See 4 More Skill Behaviors
2 Job Family Competencies – Contract Compliance
Proficiency Level -3
Skill definition-Ability to comply with regulations and performance of obligations within the agreement.
Level 1 Behaviors
(General Familiarity)
Lists all the procedures used in verifying compliance with contract requirements.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports the development of contract compliance within your organization.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Reviews important contract language to identify financial and legal impacts.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees the contract negotiations between both parties to ensure safety and regulatory compliance.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Keeps up to date with all compliance policies to ensure alignment with contract agreements.
See 4 More Skill Behaviors
3 Conflicts Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Conflicts Manager
Proficiency Level - 4
5 Competency for - Conflicts Manager
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Conflicts Manager

1 Core Competencies – Conflict Resolution
Proficiency Level -4
Skill definition-Resolving all disagreements and confrontations at the individual, group, or situation level.
Level 1 Behaviors
(General Familiarity)
Lists typical scenarios that lead to conflict.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Uses the steps of specific techniques for conflict resolution.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Mediates and resolves conflicts among individuals, groups, and departments.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Supervises team leaders to act with integrity as they handle uncomfortable situations.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Transforms stressful disagreements and hostile situations into win-win resolutions.
See 4 More Skill Behaviors
2 Core Competencies – Judgment and Decision Making
Proficiency Level -4
Skill definition-Applying the knowledge of decision-making processes and techniques to analyze the facts to reach sensible conclusions and form objective opinions.
Level 1 Behaviors
(General Familiarity)
Lists techniques used for improving judgment.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Selects the suitable activities to follow from various competing priorities.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Leverages experience in collecting information and analyzing relevant data.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Utilizes logical and emotional thinking to generate a long-term solution.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Monitors execution of decisions to ensure consistency with the original intention.
See 4 More Skill Behaviors
3 Conflicts Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Conflicts Manager
Proficiency Level - 4
5 Competency for - Conflicts Manager
Proficiency Level - 5

Summary of Conflicts Manager skills and competencies

There are 0 hard skills for Conflicts Manager.
9 general skills for Conflicts Manager, Commercial Law, Contract Compliance, Contract Management, etc.
8 soft skills for Conflicts Manager, Conflict Resolution, Judgment and Decision Making, Team Management and Team Building, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Conflicts Manager, he or she needs to be skilled in Conflict Resolution, be skilled in Judgment and Decision Making, and be skilled in Team Management and Team Building.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.